Shipped Eggs & Hatching Guarantee

Last Updated: April 22, 2026

Our Guarantee Commitment

While we cannot guarantee hatch rates, we stand behind the quality and packaging of our shipped eggs:

What We Guarantee

• Eggs will be carefully packed to maximize protection during transit
• Eggs will be fresh from our healthy, well-maintained flocks
• If eggs arrive broken or damaged during shipping, we will replace them or issue a full refund upon receipt of photos
• We use proper packing materials including egg cartons, bubble wrap, and cushioning

What We Cannot Guarantee

• Hatch rates - Too many variables affect hatchability after shipping
• Fertility rates - While we maintain high fertility, shipping can affect this
• Shipping conditions - We cannot control how packages are handled in transit
• Temperature fluctuations - Extreme temperatures can affect egg viability
• Transit time delays - Shipping carrier delays are beyond our control

Factors Affecting Shipped Egg Hatchability

1. Temperature Fluctuations

Eggs are sensitive to temperature changes:

• Extreme heat can kill embryos
• Extreme cold can damage eggs
• Temperature swings during transit can reduce hatchability
• We include insulation but cannot control carrier storage conditions

2. Handling and Jarring

Shipping involves multiple handling points:

• Packages may be dropped or mishandled
• Vibration during transport can damage eggs
• Rough handling can crack eggs internally without visible damage
• We pack carefully but cannot prevent all handling issues

3. Transit Time

Longer transit times reduce viability:

• Eggs have a limited shelf life for hatching
• Delays can significantly reduce hatch rates
• Weekend delays (no Saturday/Sunday delivery) affect viability
• We ship promptly but cannot control carrier schedules

Our Shipping Process

How We Pack Eggs

• Eggs are individually wrapped in bubble wrap or foam
• Placed in secure egg cartons
• Surrounded by cushioning material
• Packed in insulated boxes
• Clearly marked "FRAGILE" and "LIVE CONTENTS"
• Include handling instructions for carriers

Shipping Methods

• USPS Priority Mail - Most common method
• Expedited shipping available for faster delivery
• Local pickup strongly recommended for best results
• We monitor weather and may delay shipping during extremes

Damage Claims Process

If Eggs Arrive Broken

1. Contact us immediately - Within 24 hours of delivery
2. Take clear photos showing:
   • Broken eggs
   • Packaging damage
   • Shipping label
   • All packing materials
3. Email photos to info@nuggetfarmandhatchery.com
4. Include order number and description

Resolution Options

• Replacement eggs shipped at our expense
• Full refund for the damaged eggs
• Store credit for future purchases
• We will work with you to find the best solution

Hatching Recommendations

For Best Results

• Local pickup is best - Come to our Newberry, MI farm
• Let eggs rest - 24 hours pointy-end down before incubation
• Check for cracks - Candling before incubation
• Proper incubation - Follow manufacturer instructions carefully
• Record keeping - Track hatch rates for your reference

Incubation Tips

• Maintain consistent temperature (99.5°F for chickens)
• Maintain proper humidity (40-50% for chickens)
• Turn eggs regularly if not using auto-turner
• Candle at day 7 and 14 to check development
• Increase humidity during lockdown (last 3 days)

Local Pickup Advantages

We strongly recommend picking up hatching eggs directly from our farm:

• Best hatch rates - No shipping stress
• Immediate transfer to your care
• No temperature fluctuations
• No handling risks
• Personal interaction with our team
• See our operation firsthand
• Get advice from experienced poultry keepers

Farm Fresh Eggs (Table Eggs)

Our farm fresh eggs for eating are shipped differently:

• Packed in secure egg cartons
• Extra padding to prevent breakage
• Shipped via expedited methods
• Same breakage guarantee applies
• Not intended for hatching

Limitations and Disclaimers

Legal Disclaimers

• Purchase of shipped eggs indicates acceptance of these terms
• We are not liable for poor hatch rates
• We are not liable for incubation failures
• We are not liable for equipment failures
• Our liability is limited to replacement or refund for broken eggs only

Force Majeure

We are not liable for:

• Natural disasters affecting shipping
• Carrier strikes or labor disputes
• Government restrictions or regulations
• Acts of terrorism or war
• Other events beyond our reasonable control

Customer Responsibilities

When ordering shipped eggs, you agree to:

• Understand and accept the risks of shipping
• Provide accurate shipping address
• Be available to receive shipment
• Inspect eggs immediately upon arrival
• Report any damage within 24 hours
• Follow proper incubation procedures
• Accept that hatch rates are not guaranteed

Contact Information

For questions about shipped eggs or to report damage:

Email: info@nuggetfarmandhatchery.com
Phone: (906) 680-2026 (Monday-Friday, 8am-6pm EST)
Address for Local Pickup: 13035 County Road 457, Newberry, MI 49868

Policy Acknowledgement

By purchasing shipped eggs from Nugget Farm And Hatchery, LLC, you acknowledge that you have read, understand, and agree to this Shipping Guarantee Policy.

Thank you for your understanding and for choosing Nugget Farm And Hatchery, LLC.